How PRT Appliance collects, uses, and protects your personal information.
PRT Appliance ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our appliance repair services. Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.
When you contact us, book a repair, or submit an inquiry, we may collect:
When you visit our website, we may automatically collect certain technical information, including:
We use the information we collect for the following purposes:
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
Our website may use cookies — small text files stored on your device — to improve your browsing experience, remember preferences, and analyse site traffic. You can control cookie settings through your browser preferences. Disabling cookies may affect some website functionality.
We may use analytics services (such as Google Analytics) to understand how visitors use our site. These services collect anonymized data and are subject to their own privacy policies.
We retain your personal information for as long as necessary to provide our services, maintain warranty records, comply with legal obligations, resolve disputes, and enforce our agreements. Service records are typically retained for a minimum of 2 years following the date of service. You may request deletion of your personal data at any time, subject to legal retention requirements.
As a Canadian resident, you have rights under the Personal Information Protection and Electronic Documents Act (PIPEDA), including the right to:
To exercise any of these rights, contact us at the information below.
We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we are committed to protecting your data.
Our website may contain links to third-party websites (such as review platforms or manufacturer sites). We have no control over the content or privacy practices of these sites and encourage you to review their privacy policies before providing any personal information.
Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected such information, please contact us immediately and we will delete it.
We may update this Privacy Policy periodically to reflect changes in our practices or applicable law. We will post the updated policy on this page with a revised effective date. We encourage you to review this page periodically. Continued use of our services following any changes constitutes acceptance of the revised policy.
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:
PRT Appliance
Phone: (416) 524-2633
Hours: Monday–Saturday, 9:00 AM – 7:00 PM
Service Area: Greater Toronto Area, Ontario, Canada