Free Appliance Diagnostic Tool

Appliance Diagnostic Tool

Select your appliance and check any symptoms to identify the problem

Select all symptoms that apply to your refrigerator:

Not cooling at allFridge is running but food inside is warm or at room temperature

Not cold enoughFood is somewhat cool but spoiling faster than normal

Freezing food in main compartmentVegetables, drinks, or other items are freezing when they shouldn't be

Excessive frost or ice buildupHeavy frost in freezer, icicles around evaporator, or frozen over back wall

Making loud or unusual noisesRattling, buzzing, clicking, knocking, or loud humming sounds

Water leaking onto floorPuddles under or around the fridge, or water pooling inside

Runs constantly / never cycles offCompressor never stops, energy bill is unusually high

Ice maker not workingIce maker not producing ice, making small cubes, or jamming

Based on your symptoms, possible causes include:

Dirty or blocked condenser coils, faulty evaporator fan motor, refrigerant leak, failed thermostat or thermistor, defrost system failure, blocked drain tube, or compressor issues. Professional diagnosis is recommended — many of these require specialized tools and refrigerant handling certification.

Book a Technician — (416) 524-2633

Select all symptoms that apply to your stove or oven:

Oven not heatingOven turns on but never gets hot, or stays cold

Oven temperature is inaccurateFood burns or undercooks consistently at the set temperature

Gas burner won't igniteClicking but no flame, or burner lights unevenly

Electric burner not workingOne or more coil or glass-top elements won't heat at all

Burner stuck on one heat levelCan't adjust between low, medium, and high settings

Oven door won't close or seal properlyHeat escaping from door edges, or door bounces open

Broiler not workingBroil element heats but fails to glow red, or doesn't heat at all

Control panel error codesF-codes, E-codes, or other error messages on the display

Based on your symptoms, possible causes include:

Burned-out bake or broil element, faulty oven temperature sensor, worn infinite switch, failed igniter (gas), clogged burner ports, faulty control board, or damaged door gasket. Gas appliance repairs should always be performed by a licensed technician for safety.

Book a Technician — (416) 524-2633

Select all symptoms that apply to your dishwasher:

Not draining — water left in bottomStanding water remains after the cycle ends

Dishes not getting cleanFood residue remains, dishes feel greasy or gritty after a full cycle

Leaking from door or underneathWater on the floor in front of or under the dishwasher

Won't start or complete a cycleDoor latches but machine won't begin, or stops mid-cycle

Dishes not drying properlyDishes come out wet even on heated dry setting

White film or spots on dishesCloudy glassware or white mineral deposits on dishes and interior

Unusual grinding or loud noiseRattling, grinding, or knocking during wash cycle

Based on your symptoms, possible causes include:

Clogged drain filter or pump, worn door gasket, failed water inlet valve, broken drain pump motor, heating element failure, blocked spray arms, or malfunctioning control board. Start by cleaning the filter under the bottom rack — it resolves many issues.

Book a Technician — (416) 524-2633

Select all symptoms that apply to your dryer:

Not heating — clothes come out dampDrum tumbles but no heat, clothes never fully dry

Takes very long to dry clothesClothes need multiple cycles or long cycles to dry

Drum not turningDryer heats but drum is stationary, you can hear the motor

Won't start at allNo response when starting, or starts then immediately stops

Overheating or shutting off mid-cycleDryer stops unexpectedly, feels very hot to the touch

Making squealing or thumping noiseConsistent squealing, squeaking, or rhythmic thumping sounds

Burning smellSmell of burning rubber, plastic, or overheated lint

Based on your symptoms, possible causes include:

Blown thermal fuse (most common no-heat cause), burned-out heating element (electric), failed gas igniter, worn drum belt, faulty motor, blocked lint vent (critical — check this first), or defective start switch. A clogged vent is also a fire hazard — have it cleaned immediately.

Book a Technician — (416) 524-2633

Select all symptoms that apply to your washing machine:

Not draining — water remaining after cycleClothes soaking wet at end of cycle, water left in drum

Not spinningDrum fills and washes but won't reach spin speed

Excessive vibration or loud bangingMachine walks across floor or makes loud banging during spin

Not filling with waterCycle starts but drum doesn't fill, or fills too slowly

Leaking waterWater on floor around or under the washer during or after cycle

Clothes smell musty after washingPersistent mildew smell on laundry even after a hot wash

Error code displayedE1, F5, Ub, or other error codes on the display panel

Door won't open or lock release not workingDoor locked mid-cycle, or stuck after cycle ends

Based on your symptoms, possible causes include:

Clogged pump filter (check this first), faulty drain pump motor, worn drum bearings, broken drive belt, failed water inlet valve, damaged door latch/lock assembly, or mold buildup in drum seal. Musty smells often indicate biofilm in the drum gasket — cleanable, but the gasket may need replacement.

Book a Technician — (416) 524-2633

Select all symptoms that apply to your microwave:

Not heating foodMicrowave runs its timer but food stays cold

Sparking or arcing insideVisible sparks, flashing, or arcing while running

Turntable not rotatingPlate stays stationary during operation

Display not working or showing errorsBlank display, incorrect readings, or flashing error codes

Door not closing or latchingDoor feels loose, won't stay closed, or doesn't latch securely

Runs but trips the breakerMicrowave causes the circuit breaker to trip when used

Exhaust fan not working (OTR models)Over-the-range microwave fan doesn't run or is very weak

Based on your symptoms, possible causes include:

Failed magnetron tube (no heat), blown internal fuse, defective door interlock switch (safety system), faulty turntable motor or coupling, damaged diode, or capacitor failure. Important: Microwave capacitors store lethal charge even when unplugged — never attempt internal repairs yourself. Always call a licensed technician.

Book a Technician — (416) 524-2633

Important Safety Note: This tool provides general guidance only and is not a substitute for professional diagnosis. For gas appliances, microwave internals, or any repair involving electrical hazards, always contact a licensed technician. Never attempt repairs that involve gas lines, refrigerants, or high-voltage components.

Select Your Appliance

Check Your Symptoms

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Appliance Diagnostic Tool

Based on your symptoms, possible causes include:

Based on your symptoms, possible causes include:

Based on your symptoms, possible causes include:

Based on your symptoms, possible causes include:

Based on your symptoms, possible causes include:

Based on your symptoms, possible causes include:

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